CRC offers 5 different programs for organizations and corporations. Our modules focus on enhancing organizational effectiveness and creating a positive and effective work environment.
CONFLICT RESOLUTION (average 3 hours)
Topics covered: Conflict analysis, Problem Solving, Generating Options, Consequence Analysis
Skills covered: Conflict management styles, Sources of Conflict, Positions vs. Interests, Creative Brainstorming, Problem Solving Process
EFFECTIVE COMMUNICATION (average 3 hours)
Topics covered: Positive and Negative Communication, Listening, Framing Your Message Effectively
Skills covered: I-Messages, Active Listening, Reframing
GENERAL MEDIATION SKILLS (average 6-9 hours)
Topics Covered: Role of the Mediator, Eliciting Information, Mediation Process,
Skills Covered: Setting the Tone, Establishing Ground rules, Getting the Stories, Finding Common Ground, Exploring Options, Creating Agreement, Crafting a Sound Agreement
LARGE GROUP DYNAMICS AND FACILITATING MEETINGS (average 3 hours)
Topics Covered: Time Management for Meetings, Dealing with Difficult People, Handling Complex or Difficult Issues
Skills Covered: Defining Roles, Rules, and Responsibilities; Time Management for Meetings, Creating Group Consensus, Building Trust, Power Dynamics
FACILITATION AND PROBLEM-SOLVING SESSIONS (minimum 2 hours, multiple sessions often required)
If a group is experiencing conflict, S.E.E.D. incorporates facilitated problem-solving sessions into its trainings. Group may choose to address specific problems, engage in options exploration, or work to redefine it mission, goals, internal structure, etc.
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